Address: 11, rue Gerando - 75009 Paris
APE Code: 5510Z
SIRET : 582 148 029 00017
Intracommunity VAT number: FR 33 582 148 029
RCS: Paris B 582 148 029
Legal form: SASU HOTEL GERANDO
Share capital: EUR 32,000.00
E-mail: contact@hotelgerando.com
Telephone: 04 42 39 93 13
Address: 355 rue Georges Claude
Address : 13290 Aix-en-Provence - France
SIRET: N°072 800 337 00056
RCS: Aix-en-Provence B 072 800 337
Intracommunity VAT number: FR 91 072 800 337
Legal form: Simplified joint stock company
Share capital: 688,500.00 Euros
After contacting the complaints department and if no satisfactory response is received within one month, the customer may refer the matter to the Tourism and Travel Ombudsman, whose contact details are given below:
Postal address: Médiation Tourisme et Voyage BP 80 303 75 823 Paris Cedex 17
Website: www.mtv.travel
Customers can log on to the online dispute resolution platform via the link below:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=FR
It should be noted that, pursuant to article L. 221-28 of the French Consumer Code, the Customer does not have the right of withdrawal provided for in article L. 221-18 of the French Consumer Code for the Services described herein.
Any dispute relating to the use of the www.hotelgerando.com website is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Paris.
The hotel may collect personal information from guests relating to their reservation, such as their telephone number. The customer has the right to register on the telephone anti-solicitation list.
Similarly, customers have the right to access, modify, rectify or request the deletion of all information concerning them. To exercise this right, customers may contact: contact@hotelgerando.com
Tel: +33 (0)1 45 26 65 63
Fax: +33 (0)1 42 81 08 13 -
contact@hotelgerando.com
Arrivals from 14:00
Departures until 12:00
2023 Hôtel Gerando | Directed by ELIOPHOT - Creation of visual identity